Shipping policy

UK Shipping & Delivery

All orders from CCCREATIONSLONDON LTD are carefully personalised, packaged and dispatched using Royal Mail.

Standard Delivery – £4.99

Royal Mail Tracked 48

  • Estimated delivery within 2–3 working days after dispatch.

  • Fully tracked delivery service.

  • Tracking details provided once dispatched.

Express Delivery – £7.99

Royal Mail Special Delivery

  • Next working day delivery after dispatch, subject to Royal Mail's service conditions and applicable cut-off times.

  • Fully tracked delivery service.

  • Ideal for customers needing their order sooner.

Order Processing Times

As our products are personalised and made especially for you, please allow 5–7 working days for production before dispatch.

Please note that selecting Express Delivery does not reduce our production time. It provides a faster delivery service once your order has been completed.

Working days exclude weekends and bank holidays.

Tracking & Delayed Deliveries

Once your order has been dispatched, you will receive tracking information to follow your parcel.

If your parcel has not arrived within 5 working days of dispatch, please contact us at cccreationslondon@gmail.com, quoting your order number and delivery address.

We will investigate any delivery issues with Royal Mail and work to resolve them as quickly as possible.

We currently deliver within the United Kingdom only.

Thank you for supporting our small business!

Love, Lottie 🤎

CCCREATIONSLONDON LTD